OX CRM PRIVACY POLICY
Last Updated: 6/28/2025
OX CRM ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website, platform, integrations, and related services (collectively, the "Service").
By accessing or using the Service, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Information You Provide to Us
Account Information: Name, email address, phone number, company name, job title
Payment Information: Billing details and transaction records (handled by third-party processors like Stripe)
Support Communications: Records of support inquiries and interactions
Content: Any information or data you input into the CRM, forms, or workflows
1.2 Information We Collect Automatically
Usage Data: IP address, browser type, device type, pages visited, time spent on pages
Log Files and Cookies: For session tracking, analytics, and preference storage
Third-Party Integrations: Data collected via tools like Calendly, Meta, Google, etc., depending on your connected services
2. How We Use Your Information
We may use the collected information to:
Provide, operate, and maintain the Service
Personalize and improve your user experience
Send administrative or promotional communications
Process transactions and invoices
Respond to inquiries and provide support
Monitor and analyze usage trends
Enforce our Terms of Service
3. Sharing of Information
We do not sell or rent your personal information. We may share your information with:
Service Providers: Such as payment processors, email service platforms, analytics providers
Third-Party Integrations: At your request (e.g., Gmail, Meta, Calendly)
Legal Compliance: To comply with legal obligations, court orders, or enforce our rights
Business Transfers: In connection with a merger, acquisition, or asset sale
4. Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as your account is active or as needed to:
Fulfill the purposes described in this policy
Comply with legal obligations
Resolve disputes and enforce agreements
You may request deletion of your data by contacting us at the address below. Certain data may be retained for backup, audit, or legal purposes.
6. Your Rights and Choices
Depending on your location, you may have the right to:
Access, correct, or delete your personal data
Object to or restrict data processing
Withdraw consent at any time
Opt out of marketing communications via the unsubscribe link in emails
To exercise these rights, contact us at the address below.
7. Third-Party Links and Services
Our Service may include links to or integrations with third-party platforms. We are not responsible for the privacy practices of those services. Please review their respective privacy policies before using them.
8. Children's Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected data from a child without appropriate consent, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify users of significant changes by posting an update on our website and updating the "Last Updated" date. Continued use of the Service after changes means you accept the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, contact us at:
OX CRM
Attn: Liam Davis, Founder
[email protected]
